Senior Customer Service Representative

Energy Innovation Corp; Juneau (AK); On-site; USD 105,000 - 161,000; Full time

Benefits offered by this job

Growth plan

Mentor

Benefits beyond Juneau office

Job summary

GrowthLab Inc. in Juneau, AK is seeking a freelance Senior Customer Service Representative to drive sales outcomes with room to own projects and grow alongside a team that ships.

You will connect marketing and sales, craft compelling copy, manage trades shows, and carry demonstrations from screen-share to signature, with a clear growth path and mentor support.

Qualifications

• Hands-on sales marketing experience.
• Sharp organizational skills and ability to juggle multiple workstreams.
• Empathy that makes feedback land softly.
• Clear communication style with willingness to share early and refine later.
• Candidates with AK work history or strong fit for Alaska will thrive.

Responsibilities

• Wire First Call Resolution and Twilio Flex together to hand leads from marketing to sales.
• Steer GrowthLab Inc prospects from interest to invoice smoothly.
• Write copy for ads, emails, and web pages that convert traffic to sales.
• Run the senior account with focus and ownership.
• Keep messaging consistent from Juneau, AK to all marketing touchpoints.
• Track pipeline performance and report results weekly.

Skills

Sales marketing

Organizational skills

Empathy

Communication discipline

AK work history

Job description

GrowthLab Inc pays for outcomes, trusts its Senior Customer Service Representative team to chase them, and gives Juneau sellers the room to swing big. This freelance Senior Customer Service Representative role offers a $105,000 - $161,000 salary, real ownership over your work, and a clear path to grow alongside a team that ships.

Key Responsibilities

• Wire First Call Resolution and Twilio Flex together so marketing hands sales clean leads
• Steer GrowthLab Inc prospects from interest to invoice without friction
• Write copy for ads, emails, and web pages that converts sales marketing traffic
• Run point on trade shows and pop-ups throughout AK
• Carry the demo from screen-share to signature in one sitting
• Track pipeline performance and report results to leadership each week
• Run the senior account like it's the only one that matters
• Keep the messaging consistent from Juneau, AK billboards to cold DMs

What You'll Bring

• Hands-on sales marketing experience that holds up to follow-up questions
• Sharp organizational skills and an ability to juggle multiple workstreams
• The kind of empathy that makes hard feedback land softly
• The communication discipline to over-share early and trim later
• An AK work history, or strong reasons you'll thrive here anyway

At the heart of GrowthLab Inc is a supportive belief that great sales marketing software should feel effortless. We give senior hires room to fail small so they can later succeed big on sales marketing work.

You will see $105,000 - $161,000 on the offer, plus a growth plan, a mentor, and benefits tuned for life beyond the Juneau office.

Bring your Account Management, your questions, and your ambition; we'll bring the rest at GrowthLab Inc.