Senior Customer Engineer - SLED (Remote TX)

Cloudflare, Inc.; United States; Remote; USD 231,000 - 275,000; Full time

Benefits offered by this job

Medical/Rx Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Commuter Spending Accounts

Job summary

Cloudflare, Inc. is seeking a Senior Customer Engineer focused on SLED and local government in a remote Texas-based role.

You will partner with Account Executives to drive technical discovery, craft tailored architectures, and guide onboarding, health monitoring, and expansion strategies across public sector accounts. You will operate as a quota-carrying technologist, using AI-augmented workflows to reduce administrative toil and focus on high-value architecture, risk management, and measurable

Qualifications

• Proven experience selling into SLED, Local Government, State or Municipal agencies.
• Experience in a customer-facing technical role such as Solutions Engineering or Sales Engineering.
• Broad technical expertise spanning web security, networking, cloud, and enterprise architecture.
• Proven quota-carrying or revenue-aligned background in SaaS.
• Excellent presentation and stakeholder management skills.

Responsibilities

• Lead technical discovery and create bespoke architectures for public sector prospects.
• Own onboarding, onboarding health and expansion with Account Executives.
• Drive QBRs and translate platform value to C-level executives.
• Act as trusted advisor across the customer lifecycle.
• Leverage AI-augmented workflows to automate repetitive tasks.

Skills

Public Sector Expertise

Customer-facing Tech Role

Technical Acumen

Commercial Mindset

Communication Skills

Job description

Cloudflare, Inc. is seeking a Senior Customer Engineer focused on SLED and local government in a remote Texas-based role.

You will partner with Account Executives to drive technical discovery, craft tailored architectures, and guide onboarding, health monitoring, and expansion strategies across public sector accounts. You will operate as a quota-carrying technologist, using AI-augmented workflows to reduce administrative toil and focus on high-value architecture, risk management, and measurable