Senior SLED Customer Engineer (TX) – AI-Driven Gov Tech

CloudFlare; San Francisco (CA); Remote; USD 231,000 - 275,000; Full time

Job summary

Cloudflare is seeking a Senior Customer Engineer SLED who will manage the technical relationship with public sector customers across Texas. This role is fully remote but requires residence in Texas and involves quota-carrying responsibilities, AI-driven automation, and an emphasis on security, networking, and enterprise-grade solutions.

You will collaborate with Account Executives, lead technical discovery, and ensure successful onboarding, adoption, and expansion across state and local

Qualifications

• Public Sector Expertise with SLED, Local Government, State or Municipal agencies.
• Experience in a customer-facing technical role such as Solutions Engineering or Sales Engineering.
• Technical acumen across web security, networking, cloud infrastructure.
• Commercial mindset with quota-carrying or revenue-focused background.
• Strong communication and stakeholder management skills.

Responsibilities

• Lead technical discovery, architect bespoke solutions, and deliver demos/PoCs for public sector customers.
• Own onboarding, integration, health monitoring, and expansion strategy with AEs.
• Drive quarterly business reviews translating platform value to executives.
• Act as trusted advisor through onboarding to renewal and expansion.
• Leverage AI-augmented workflows to automate routine tasks and accelerate guidance.

Skills

Public Sector Expertise

Solutions Engineering

Technical Acumen

Commercial Mindset

Communication Skills

Tools

Cloudflare AI Stack

Python

JavaScript

Job description

Cloudflare is seeking a Senior Customer Engineer SLED who will manage the technical relationship with public sector customers across Texas. This role is fully remote but requires residence in Texas and involves quota-carrying responsibilities, AI-driven automation, and an emphasis on security, networking, and enterprise-grade solutions.

You will collaborate with Account Executives, lead technical discovery, and ensure successful onboarding, adoption, and expansion across state and local