Senior Customer Engineer — AI-Driven Technical Advisor

Cloudflare, Inc.; Pittsburgh (Allegheny County); In loco; USD 150.000 - 190.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

401(k) plan

Stock options

Flexible PTO

Descrizione del lavoro

Cloudflare, Inc. is seeking a Customer Engineer to drive technical engagement with customers, owning discovery, architecture design, and successful adoption of Cloudflare solutions.

You’ll collaborate with Account Executives to demonstrate value, onboard customers, and manage ongoing health and expansion opportunities. The role emphasizes AI-augmented workflows and a quota-bearing, advisory mindset, with responsibilities across technical validation, onboarding, and quarterly business reviews for

Competenze

• Experience in a customer-facing technical role such as Solutions/Customer Engineering or Sales Engineering.
• Broad technical expertise spanning web security, networking, cloud infrastructure, and enterprise architecture.
• Commercial mindset with experience in quota-carrying or revenue-aligned environments.
• Excellent communication and stakeholder management, able to bridge technical details with C-suite strategy.

Mansioni

• Lead technical discovery and design bespoke architectures with Account Executives.
• Own onboarding, technical health, risk and expansion strategy with customers.
• Carry a quota and drive adoption, retention, and cross-sell opportunities.
• Act as trusted technical advisor throughout the customer lifecycle from onboarding to renewal.

Conoscenze

Customer-facing tech role

Web security knowledge

Cloud infrastructure

SaaS metrics understanding

Python

JavaScript

Strumenti

Python

JavaScript

Descrizione del lavoro

Cloudflare, Inc. is seeking a Customer Engineer to drive technical engagement with customers, owning discovery, architecture design, and successful adoption of Cloudflare solutions.

You’ll collaborate with Account Executives to demonstrate value, onboard customers, and manage ongoing health and expansion opportunities. The role emphasizes AI-augmented workflows and a quota-bearing, advisory mindset, with responsibilities across technical validation, onboarding, and quarterly business reviews for