Senior CRM Solutions Exec | AI-Powered Growth & Equity

ServiceNow, Inc.; Chicago (IL); On-site; USD 125,000 - 207,000; Full time

Benefits offered by this job

Health plans

401(k) Plan with company match

ESPP

Matching donations

Flexible time away plan

Family leave programs

Job summary

ServiceNow, Inc. is seeking a Sr Solution Sales Executive for CRM & Industry to drive strategy and solution wins for specialty areas.

The role collaborates with account teams to target use cases, align with Now Value principles, and coach AEs, ADRs, and ACE in specialty opportunities while shaping a unified, value-driven sales approach. The position emphasizes transforming customer processes through AI-enabled insights, and requires travel 30-50%.

Qualifications

• Experience integrating AI into work processes, decision making or problem solving.
• 5+ years knowledge on return on investment of specialty solutions area to lead solution win.
• Experience as an AE or in alternative sales/customer service roles.
• Understanding of business sales processes.
• Travel required: 30-50%.

Responsibilities

• Support territory strategy and planning to improve vertical agreement and account targeting.
• Provide input to Account Executives during account planning.
• Ensure alignment with Now Value principles in territory strategy.
• Help customers envision the value of digital transformation.
• Collaborate with SC & Specialist SC on the capability roadmap.

Skills

AI integration in work processes

ROI knowledge

AE/sales experience

Sales process understanding

Job description

ServiceNow, Inc. is seeking a Sr Solution Sales Executive for CRM & Industry to drive strategy and solution wins for specialty areas.

The role collaborates with account teams to target use cases, align with Now Value principles, and coach AEs, ADRs, and ACE in specialty opportunities while shaping a unified, value-driven sales approach. The position emphasizes transforming customer processes through AI-enabled insights, and requires travel 30-50%.