CRM & Industry Solutions Sales Exec — AI-Driven Growth

ServiceNow; New York (NY); Hybrid; USD 125,000 - 187,000; Full time

Benefits offered by this job

Health plans

401(k) with company match

ESPP

Matching donations

Flexible time away

Family leave program

Job summary

ServiceNow is seeking a Sr Solution Sales Executive for CRM & Industry to drive strategic wins and shape the customer journey across enterprise accounts in the United States. You will partner with account teams and specialists to articulate business value, champion AI-enabled workflows, and lead the sales cycle from discovery to close, with a strong emphasis on collaboration and inclusion.

The role entails territory planning, coordinating with AE teams, and delivering ROI stories to executives

Qualifications

• Experience leveraging AI to improve workflows, decision-making, or problem-solving.
• 5+ years knowledge on ROI of specialty solutions area to lead solution win.
• Experience as an AE, or in alternative sales/customer service role.
• Understanding of business sales processes.

Responsibilities

• Support territory strategy and planning to improve vertical agreement, account use case targeting and execution.
• Provide input to AE during the account planning process based on territory strategy and recommendation.
• Ensure recommendation to territory strategy and account planning is aligned with Now Value principles.
• Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners.
• Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model.
• Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle.
• Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes.
• Champion diversity and belonging to contribute to an open and inclusive environment.

Skills

AI in business processes

Sales experience

Understanding of sales processes

Job description

ServiceNow is seeking a Sr Solution Sales Executive for CRM & Industry to drive strategic wins and shape the customer journey across enterprise accounts in the United States. You will partner with account teams and specialists to articulate business value, champion AI-enabled workflows, and lead the sales cycle from discovery to close, with a strong emphasis on collaboration and inclusion.

The role entails territory planning, coordinating with AE teams, and delivering ROI stories to executives