Senior CRM & Industry Solutions Sales Exec (Remote)

ServiceNow; Chicago (IL); Hybrid; USD 125,000 - 207,000; Full time

Benefits offered by this job

Health plans

401(k) Plan with company match

ESPP

Matching donations

Flexible time away plan

Family leave programs

Job summary

ServiceNow is seeking a Sr Solution Sales Executive for CRM & Industry to drive market success of our CRM and Industry products. This role requires coordinating with account teams, shaping territory strategy, and guiding customers through digital transformation initiatives.

You will coach AEs and specialists, align efforts with Now Value, and tailor responsibilities to territory needs while promoting diversity and inclusion across teams. Base pay includes equity and comprehensive benefits.

Qualifications

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• 5+ years knowledge on return on investment of specialty solutions area to lead solution win
• Experience as an AE, or in alternative sales/ customer service role
• Understanding of business sales processes

Responsibilities

• Support territory strategy and planning to improve vertical agreement, account use case targeting and execution
• Provide input to AE during the account planning process based on territory strategy and recommendation
• Ensure recommendation to territory strategy and account planning is aligned with Now Value principles
• Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners.
• Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model
• Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle
• Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes
• Champion diversity and belonging to contribute to an open and inclusive environment

Skills

AI integration

ROI expertise

AE experience

Sales processes

Job description

ServiceNow is seeking a Sr Solution Sales Executive for CRM & Industry to drive market success of our CRM and Industry products. This role requires coordinating with account teams, shaping territory strategy, and guiding customers through digital transformation initiatives.

You will coach AEs and specialists, align efforts with Now Value, and tailor responsibilities to territory needs while promoting diversity and inclusion across teams. Base pay includes equity and comprehensive benefits.