Senior CRM & Industry Executive – AI-Driven Growth

ServiceNow

Santa Clara (CA)

Hybrid

USD 125,000 - 207,000

Full time

2 days ago

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Benefits offered by this job

Health plans

401(k) Plan

ESP Funding

Matching donations

Flexible time off

Family leave programs

Job summary

ServiceNow is seeking a Sr Solution Sales Executive for CRM & Industry to drive market success of our CRM and Industry products on top of the Service Management platform. You’ll support territory strategy, guide account planning, and partner with customers and teams to articulate the value of digital transformation.

The role emphasizes coaching sales teams, tailoring time allocation to territory needs, and championing diversity in a collaborative, inclusive environment.

Qualifications

Experience integrating AI into work processes or using AI-driven insights.
5+ years knowledge on ROI of specialty solutions to lead solution win.
Experience as an AE or in a similar sales/customer service role.
Understanding of business sales processes.

Responsibilities

Support territory strategy and planning to improve vertical agreement and use case targeting.
Provide input to AE during the account planning process based on territory strategy.
Ensure alignment of territory strategy with Now Value principles.
Help customers envision the value of a digital transformation and develop strategy with the account team.
Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement.

Skills

AI in work processes

ROI analysis

Sales/Account management

Business sales processes

Job description

The role emphasizes coaching sales teams, tailoring time allocation to territory needs, and championing diversity in a collaborative, inclusive environment.

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