Senior Compliance & Operations Specialist

CVS Health; Connecticut; Ibrido; USD 25.000 - 58.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bonus eligibility

Commission or short-term incentive

Descrizione del lavoro

CVS Health is seeking a Senior Coordinator, Business Compliance to support and monitor operations for regulatory adherence and quality standards. The role conducts audits, analyzes data, investigates concerns, and recommends corrections to enhance accuracy, efficiency, and compliance.

The position requires strong analytical skills, attention to detail, and effective communication while managing multiple priorities and confidential data.

Competenze

• Proficiency with MS Office (Access, Excel, PowerPoint, Word, Outlook).
• Experience with root cause analysis and data-driven problem solving.
• Experience in call monitoring environments and adherence to SLAs.

Mansioni

• Audit and monitor operations to ensure policy, regulatory and SOP compliance.
• Manage and update tickets within SLA and turnaround times.
• Collaborate with cross-functional teams on audits, reporting, and process improvements.

Conoscenze

MS Office Suite

Root cause analysis

Call monitoring

Internal/external communications

Formazione

High School Diploma or GED

Strumenti

Ticketing systems

Descrizione del lavoro

CVS Health is seeking a Senior Coordinator, Business Compliance to support and monitor operations for regulatory adherence and quality standards. The role conducts audits, analyzes data, investigates concerns, and recommends corrections to enhance accuracy, efficiency, and compliance.

The position requires strong analytical skills, attention to detail, and effective communication while managing multiple priorities and confidential data.