Senior Commercial Lines Account Associate (Remote)

Insurance Office of America; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays and vacation

Job summary

Insurance Office of America is seeking a Senior Account Associate - Commercial Lines to support the account team with administrative and client service tasks under supervision. This remote-capable role may require on-site presence per policy and business needs.

The ideal candidate has 3+ years in insurance client service, licensing, and strong MS Office skills. IOA offers competitive pay, health insurance, 401K with match, and growth opportunities in a collaborative environment.

Qualifications

• 3+ years of customer service experience in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active licensing is required; CISR designation preferred.

Responsibilities

• Direct day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate.
• Track policy expirations, ensure renewals are processed on time.
• Handle endorsements, audits, cancellations, reinstatements, and related documents.

Skills

Customer service

Insurance knowledge

Communication

Analytical thinking

Multitasking

Organizational skills

Education

High School Diploma

Active insurance license

CISR designation preferred

Tools

MS Office

Job description

Insurance Office of America is seeking a Senior Account Associate - Commercial Lines to support the account team with administrative and client service tasks under supervision. This remote-capable role may require on-site presence per policy and business needs.

The ideal candidate has 3+ years in insurance client service, licensing, and strong MS Office skills. IOA offers competitive pay, health insurance, 401K with match, and growth opportunities in a collaborative environment.