Senior Commercial Lines Account Associate - Remote

Insurance Office of America; Fort Myers (FL); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays & time off

Job summary

Insurance Office of America seeks a Senior Account Associate for Commercial Lines to support the account team with policy management, renewals, and client service. You will work under an Account Manager or Producer to ensure quality and timely work while mitigating liability risks.

The role requires 3+ years of insurance customer service, active licensing, and solid MS Office skills. IOA offers competitive pay, health benefits, and growth opportunities within a collaborative environment.

Qualifications

• 3+ years of customer service experience in the insurance industry.
• Active licensing required, professional designation (CISR) preferred.
• Strong analytical, problem-solving, and decision-making skills.

Responsibilities

• Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts.
• Track policy expirations and ensure renewals are processed accurately and on time.
• Handle policy endorsements, audits, cancellations, reinstatements, and related documents.
• Conduct client research, gather underwriting information, prepare submissions, and present proposals.

Skills

Customer service

Analytical skills

Problem solving

Communication

Multitasking

Organizational skills

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Insurance Office of America seeks a Senior Account Associate for Commercial Lines to support the account team with policy management, renewals, and client service. You will work under an Account Manager or Producer to ensure quality and timely work while mitigating liability risks.

The role requires 3+ years of insurance customer service, active licensing, and solid MS Office skills. IOA offers competitive pay, health benefits, and growth opportunities within a collaborative environment.