Senior Collections Analyst - Remote, CPG Focus

Beacon Hill Staffing Group, LLC; Phoenix (AZ); Remote; USD 65,000 - 95,000; Full time

Job summary

Beacon Hill Staffing Group, LLC is seeking a Senior Collections Analyst for a 100% remote role with a reputable CPG client. The position focuses on proactive collections, deductions analysis, and cash flow forecasting.

You will manage a portfolio of customer accounts, review invoices and supporting documents, and escalate high-risk accounts while maintaining detailed records in the ERP system. Strong Excel skills and ERP experience are essential.

Qualifications

• Strong ERP work experience with SAP, Orale, Great Plains, etc.
• 5+ years of experience at a consumer packaged goods (CPG) company
• Proficient in Excel

Responsibilities

• Manage a portfolio of customer accounts and perform proactive collections on past-due balances.
• Research, analyze, and resolve customer deductions, chargebacks, short pays, pricing discrepancies, and promotional allowances.
• Review remittances, invoices, proof of delivery, contracts, and supporting documentation to validate deduction claims.
• Reconcile customer accounts and investigate aged balances to identify root causes and drive resolution.
• Process approved credits, write-offs, adjustments, and account corrections in accordance with company policies.
• Monitor customer aging reports and identify high-risk accounts requiring escalation.
• Maintain detailed documentation of collection activities, dispute resolutions, and customer communications.
• Support month-end close activities, AR reporting, and cash flow forecasting.

Tools

SAP

Orale

Great Plains

Job description

Beacon Hill Staffing Group, LLC is seeking a Senior Collections Analyst for a 100% remote role with a reputable CPG client. The position focuses on proactive collections, deductions analysis, and cash flow forecasting.

You will manage a portfolio of customer accounts, review invoices and supporting documents, and escalate high-risk accounts while maintaining detailed records in the ERP system. Strong Excel skills and ERP experience are essential.