Senior Collections Analyst - Remote, CPG Expert

Beacon Hill Staffing Group, LLC

Columbus (OH)

Remote

USD 65,000 - 95,000

Full time

10 days ago

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Job summary

Beacon Hill Staffing Group, LLC is partnering with a reputable CPG company to hire a Senior Collections Analyst for a 100% remote position. You will oversee a portfolio of customer accounts, perform proactive collections on past-due balances, and analyze deductions and chargebacks to protect cash flow.

The role requires 5+ years in collections at a CPG firm, strong ERP experience (SAP, Oracle, Great Plains) and Excel proficiency.

Qualifications

5+ years of experience specifically at a CPG company.
Strong ERP experience with SAP, Oracle, and Great Plains.
Proficient in Excel and data analysis.
Ability to manage collections and resolve deductions.

Responsibilities

Manage a portfolio of customer accounts and perform proactive collections on past-due balances.
Research, analyze, and resolve customer deductions, chargebacks, short pays, pricing discrepancies, and promotional allowances.
Review remittances, invoices, proof of delivery, contracts, and supporting documentation to validate deduction claims.
Reconcile customer accounts and investigate aged balances to identify root causes and drive resolution.
Process approved credits, write-offs, adjustments, and account corrections in accordance with company policies.
Monitor customer aging reports and identify high-risk accounts requiring escalation.
Maintain detailed documentation of collection activities, dispute resolutions, and customer communications.
Support month-end close activities, AR reporting, and cash flow forecasting.