Senior Collections Analyst — Remote, CPG Cash Flow Champion

Beacon Hill Staffing Group, LLC

Raleigh (NC)

Remote

USD 70,000 - 90,000

Full time

10 days ago

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Job summary

Beacon Hill Staffing Group, LLC is seeking a Senior Collections Analyst for a 100% remote role. You will manage a portfolio of accounts, research deductions, and drive resolution in a fast-paced environment.

Responsibilities include reviewing remittances, credits, and aging reports, with support for month-end close and cash flow forecasting. Requires 5+ years in a CPG company and strong ERP/Excel experience.

Qualifications

5+ years of experience specifically at a CPG company.
Experience with ERP systems (SAP, Oracle, Great Plains).
Proficient in Excel.

Responsibilities

Manage a portfolio of customer accounts and perform proactive collections on past-due balances.
Research, analyze, and resolve customer deductions, chargebacks, short pays, pricing discrepancies, and promotional allowances.
Review remittances, invoices, proof of delivery, contracts, and supporting documentation to validate deduction claims.
Reconcile customer accounts and investigate aged balances to identify root causes and drive resolution.
Process approved credits, write-offs, adjustments, and account corrections in accordance with company policies.
Monitor customer aging reports and identify high-risk accounts requiring escalation.
Maintain detailed documentation of collection activities, dispute resolutions, and customer communications.
Support month-end close activities, AR reporting, and cash flow forecasting.