Remote Senior Collections Analyst - CPG ERP Expert

Beacon Hill Staffing Group, LLC; Dover (DE); Remote; USD 65,000 - 90,000; Full time

Job summary

Beacon Hill Staffing Group, LLC is seeking a Senior Collections Analyst for a reputable CPG company. This role is 100% remote and handles collections, deductions, and credits across a diverse customer portfolio.

The ideal candidate has 5+ years in CPG, strong ERP exposure (SAP, Orale, Great Plains), and advanced Excel skills. The position emphasizes accurate documentation and timely resolution of account issues.

Qualifications

• Strong ERP experience (SAP, Orale, Great Plains, etc.).
• 5+ years of experience specifically at a CPG company.
• Excel proficiency required.

Responsibilities

• Manage a portfolio of customer accounts and perform proactive collections on past-due balances.
• Research, analyze, and resolve customer deductions, chargebacks, short pays, pricing discrepancies, and promotional allowances.
• Review remittances, invoices, proof of delivery, contracts, and supporting documentation to validate deduction claims.
• Reconcile customer accounts and investigate aged balances to identify root causes and drive resolution.
• Process approved credits, write-offs, adjustments, and account corrections in accordance with company policies.
• Monitor customer aging reports and identify high-risk accounts requiring escalation.
• Maintain detailed documentation of collection activities, dispute resolutions, and customer communications.
• Support month-end close activities, AR reporting, and cash flow forecasting.

Skills

ERP systems experience

Tools

SAP

Orale

Great Plains

Job description

Beacon Hill Staffing Group, LLC is seeking a Senior Collections Analyst for a reputable CPG company. This role is 100% remote and handles collections, deductions, and credits across a diverse customer portfolio.

The ideal candidate has 5+ years in CPG, strong ERP exposure (SAP, Orale, Great Plains), and advanced Excel skills. The position emphasizes accurate documentation and timely resolution of account issues.