Senior Collections Analyst - Remote (CPG)

Beacon Hill Staffing Group, LLC; Des Moines (IA); Remote; USD 70,000 - 90,000; Full time

Job summary

Beacon Hill Staffing Group, LLC is seeking a Senior Collections Analyst for a fully remote role with a major CPG partner. You will manage customer accounts, drive proactive collections on past-due balances, and resolve deductions and chargebacks while ensuring accurate documentation and compliance.

The ideal candidate has 5+ years in collections within a CPG environment, strong ERP proficiency (SAP, Oracle, Great Plains), and advanced Excel skills.

Qualifications

• 5+ years of experience specifically at a CPG company.
• Strong ERP proficiency with SAP, Oracle, or Great Plains.
• Proficient in Excel.

Responsibilities

• Manage a portfolio of customer accounts and perform proactive collections on past-due balances.
• Research, analyze, and resolve customer deductions, chargebacks, short pays, pricing discrepancies, and promotional allowances.
• Review remittances, invoices, proof of delivery, contracts, and supporting documentation to validate deduction claims.
• Reconcile customer accounts and investigate aged balances to identify root causes and drive resolution.
• Process approved credits, write-offs, adjustments, and account corrections in accordance with company policies.
• Monitor customer aging reports and identify high-risk accounts requiring escalation.
• Maintain detailed documentation of collection activities, dispute resolutions, and customer communications.
• Support month-end close activities, AR reporting, and cash flow forecasting.

Skills

Collections

Accounts receivable

ERP experience

Tools

SAP

Oracle

Great Plains

Excel

Job description

Beacon Hill Staffing Group, LLC is seeking a Senior Collections Analyst for a fully remote role with a major CPG partner. You will manage customer accounts, drive proactive collections on past-due balances, and resolve deductions and chargebacks while ensuring accurate documentation and compliance.

The ideal candidate has 5+ years in collections within a CPG environment, strong ERP proficiency (SAP, Oracle, Great Plains), and advanced Excel skills.