Senior Cloud Transformation & Solutions Manager (ISV)

Amazon Web Services (AWS); Arlington (VA); On-site; USD 154,000 - 208,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Employee assistance program

Job summary

Amazon Web Services, Inc. is seeking a Customer Solutions Manager to help customers accelerate value creation through business transformation and cloud adoption.

You will work with cross-functional AWS teams to design strategic migrations and cloud-native solutions aligned with customer goals. In this role you own end-to-end cloud journeys, apply a business-focused mindset, and mentor junior CSMs while balancing technical rigor with practical execution.

Qualifications

• Experience guiding customers through cloud adoption and transformation.
• Ability to balance technical and business needs across multiple teams.
• Strong communication and stakeholder management skills.

Responsibilities

• Execute near-, mid-, and long-term cloud transformation strategies with the customer and AWS teams.
• Demonstrate excellent customer engagement through all levels of the organization.
• Maintain knowledge of current and emerging technologies related to cloud computing to unlock opportunities.
• Lead change management practices integrated into project delivery.
• Accelerate customer adoption through education and enablement.
• Identify high-impact use cases and drive AWS service adoption and best practices.
• Coordinate across Customer, AWS, and Partner teams to accelerate the cloud journey.

Skills

Customer engagement

Cloud migrations

Program management

Change management

Strategic thinking

Job description

Amazon Web Services, Inc. is seeking a Customer Solutions Manager to help customers accelerate value creation through business transformation and cloud adoption.

You will work with cross-functional AWS teams to design strategic migrations and cloud-native solutions aligned with customer goals. In this role you own end-to-end cloud journeys, apply a business-focused mindset, and mentor junior CSMs while balancing technical rigor with practical execution.