Cloud Solutions Manager: Drive Customer Transformation

Amazon Web Services (AWS); Austin (TX); On-site; USD 131,000 - 178,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Web Services, Inc. is seeking a Customer Solutions Manager (CSM) to accelerate customer cloud adoption and drive strategic migrations to AWS.

You will work with sales, solution architecture, enterprise support, and partners to design and execute end-to-end cloud journeys that deliver business value for customers. You will guide customers from strategy through execution, articulate roadmaps, provide practical governance, and ensure programs achieve measurable outcomes aligned with customer

Qualifications

• 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
• 3+ years of work in enterprise IT, either as a vendor, consultant or have prior experience working with or managing technical programs experience
• Experience in customer-facing roles

Responsibilities

• Contributes to business and technical discussions and asks relevant questions to uncover dependencies
• Ability to actively participate in customer technical discussions and provide guidance on best practice
• Owns and drives execution for end-to-end customer cloud journey across IT teams, executives, and business units

Skills

Program leadership

Customer facing

Cross-team collaboration

Technical acumen

Education

Bachelor's degree in a STEM field

Tools

AWS Certification

Job description

Amazon Web Services, Inc. is seeking a Customer Solutions Manager (CSM) to accelerate customer cloud adoption and drive strategic migrations to AWS.

You will work with sales, solution architecture, enterprise support, and partners to design and execute end-to-end cloud journeys that deliver business value for customers. You will guide customers from strategy through execution, articulate roadmaps, provide practical governance, and ensure programs achieve measurable outcomes aligned with customer