Senior ISV Cloud Solutions Leader

Amazon Web Services (AWS); Austin (TX); On-site; USD 154,000 - 208,000; Full time

Job summary

Amazon Web Services, Inc. is seeking a Customer Solutions Manager (CSM) to help customers accelerate value creation across the AWS portfolio through cloud transformation and modern solutions.

You will collaborate with sales, solution architecture, enterprise support, and partners to design end-to-end cloud journeys, establish roadmaps, and drive successful migrations. The role requires strategic thinking, program management, and strong communication to deliver customer-centric outcomes across

Responsibilities

• Execute near-, mid-, and long-term cloud transformation strategies with the customer and AWS teams.
• Demonstrate excellent customer engagement and build long-term relationships.
• Maintain broad knowledge of cloud technologies to unlock opportunities.
• Apply change management best practices within project delivery.
• Accelerate adoption through customer education and enablement.
• Collaborate with customers to identify high-impact use cases for AWS services.
• Coordinate AWS, Customer, and Partner teams to accelerate the cloud journey.
• Share success mechanisms and mentor junior CSMs across Amazon organizations.

Job description

Amazon Web Services, Inc. is seeking a Customer Solutions Manager (CSM) to help customers accelerate value creation across the AWS portfolio through cloud transformation and modern solutions.

You will collaborate with sales, solution architecture, enterprise support, and partners to design end-to-end cloud journeys, establish roadmaps, and drive successful migrations. The role requires strategic thinking, program management, and strong communication to deliver customer-centric outcomes across