Senior Cloud Transformation Solutions Manager

Amazon Web Services (AWS); Seattle (WA); On-site; USD 154,000 - 208,000; Full time

Job summary

AWS is seeking a Sr Customer Solutions Manager (CSM). This group engages directly with customers and shepherds them on their transformation journey and accelerates value realization.

This role will be part of a team of CSMs focused on accelerating the cloud journey, migrations, modernizations, and ensuring customers capture full potential and business advantages of AWS cloud. Travel up to 30% of the time is required.

Qualifications

• 7+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
• 4+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience
• Bachelor's degree in science, technology, engineering, math, business or equivalent

Responsibilities

• Demonstrate excellent customer engagement skills through all levels of an organization including C-Suite
• Maintain an in-depth knowledge and understanding of existing and developing technologies as it relates to cloud computing, to unlock opportunities for customers
• Possess a strong background in change management and incorporating organizational change best practices seamlessly into project delivery
• Accelerate customer adoption through education and engagement
• Assist customers in identifying use cases for priority adoption of AWS as well as best practice implementations
• Assist in developing long-term strategic relationships with key accounts
• Manage time efficiently, meet personal goals, and work effectively with other members of the sales and marketing team

Skills

Leading large-scale programs

Customer-facing engagements

Education

Bachelor's degree in STEM or business

Job description

AWS is seeking a Sr Customer Solutions Manager (CSM). This group engages directly with customers and shepherds them on their transformation journey and accelerates value realization.

This role will be part of a team of CSMs focused on accelerating the cloud journey, migrations, modernizations, and ensuring customers capture full potential and business advantages of AWS cloud. Travel up to 30% of the time is required.