Senior Cloud Transformation & Adoption Manager

Amazon Inc.; Seattle (WA); In loco; USD 131.000 - 178.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance and benefits

401(k) matching

RSUs and sign-on

Descrizione del lavoro

Amazon Inc. is seeking a Customer Solutions Manager (CSM) to drive customer cloud transformation and strategic migrations to AWS. You will align teams across sales, architecture, support, and services to deliver end-to-end cloud adoption with a customer-first mindset.

The role requires strong program management, technical acumen, and the ability to influence stakeholders while maintaining focus on customer outcomes and business value.

Competenze

• 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience.
• 3+ years of work in enterprise IT, either as a vendor, consultant or have prior experience working with or managing technical programs experience.
• Bachelor's degree in Science, Technology, Engineering, Math, or a related field.
• Experience in leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion
• Experience in customer-facing roles
• Travel up to 25% of the time
• AWS or other cloud certification
• Knowledge of the software development/engineering lifecycle from conception to delivery or IT lifecycle
• Experience coordinating between project teams and customers to meet unique customer requirements

Mansioni

• Execute a near, mid, and long-term vision and strategy for the overall customer’s cloud transformation by collaborating with the customer and the AWS team
• Demonstrate excellent customer engagement skills and develop long term relationships based on excellence
• Maintain a broad and in-depth knowledge and understanding of existing and developing technologies, to unlock opportunities for customers
• Accelerate customer adoption through education and enablement
• Collaborate with customers in identifying and prioritizing high business impact use cases for AWS service adoption as well as best practice implementations
• Manage time efficiently and align and engage required Customer, AWS, and Partner teams to accelerate customer’s cloud journey
• Be a thought leader across Amazon organizations to knowledge share success mechanisms, mentor junior CSMs, and impact industry trends

Conoscenze

Program leadership

Enterprise IT experience

Cloud certification

Customer-facing

Travel readiness

Formazione

Bachelor's degree in STEM

Descrizione del lavoro

Amazon Inc. is seeking a Customer Solutions Manager (CSM) to drive customer cloud transformation and strategic migrations to AWS. You will align teams across sales, architecture, support, and services to deliver end-to-end cloud adoption with a customer-first mindset.

The role requires strong program management, technical acumen, and the ability to influence stakeholders while maintaining focus on customer outcomes and business value.