Senior Cloud Solutions & Migration Leader

Amazon Inc.; Chicago (IL); On-site; USD 154,000 - 208,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon Inc. is seeking a Customer Solutions Manager (CSM) to help customers realize sustained business value by accelerating their migration to the AWS cloud and building cloud-native, modern solutions.

You will work with sales, solution architecture, support, product, professional services, and partners to optimize customer outcomes, align with customer strategic objectives, and drive end-to-end program governance across technical and organizational work streams.

Qualifications

• 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience.
• 2+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience.
• Bachelor's degree in science, technology, engineering, math, business or equivalent.
• Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams.
• PMP certification, or SCRUM/Agile, SAFe certification.
• Experience implementing cloud services including migrations and modernization projects or similar.

Responsibilities

• Demonstrate excellent customer engagement skills through all levels of an organization including C-Suite.
• Maintain an in-depth knowledge of existing and developing technologies as it relates to cloud computing to unlock opportunities for customers.
• Possess a strong background in change management and incorporating organizational change best practices into project delivery.
• Accelerate customer adoption through education and engagement.
• Assist customers in identifying use cases for priority adoption of AWS and best practice implementations.
• Assist in developing long-term strategic relationships with key accounts.
• Manage time efficiently, meet personal goals, and work effectively with other members of the sales and marketing team.

Skills

Program leadership

Customer-facing engagement

Cross-functional leadership

Cloud migration experience

Transformation program management

Agile/SAFe SCRUM

Education

Bachelor's degree in STEM or related

Job description

Amazon Inc. is seeking a Customer Solutions Manager (CSM) to help customers realize sustained business value by accelerating their migration to the AWS cloud and building cloud-native, modern solutions.

You will work with sales, solution architecture, support, product, professional services, and partners to optimize customer outcomes, align with customer strategic objectives, and drive end-to-end program governance across technical and organizational work streams.