Cloud Transformation & Solutions Manager

Amazon Inc.; New York (NY); On-site; USD 169,000 - 229,000; Full time

Benefits offered by this job

RSUs

Health insurance (medical, dental, and

401(k) matching

Paid time off

Parental leave

Career growth opportunities

Job summary

Amazon Inc. is seeking a Customer Solutions Manager (CSM) to drive end-to-end cloud migration programs for large enterprise customers in the U.S.

You will lead cross-functional teams, engage with executive stakeholders, and apply change-management disciplines to realize customer value from AWS. You will collaborate with sales, solution architecture, and partners to design cloud journeys, optimize outcomes, and establish governance across complex engagements.

Qualifications

• 5+ years leading large-scale technical or engineering programs with proven outcomes.
• 2+ years of customer-facing work engaging with executives and partners.
• Experience leading transformation project teams across functional groups.
• Experience implementing cloud migrations and modernization initiatives.
• PMP or SCRUM/Agile/SAFe certification is preferred.

Responsibilities

• Demonstrate excellent customer engagement through all levels, including C-Suite.
• Maintain knowledge of existing and emerging cloud technologies to unlock opportunities.
• Apply organizational change management practices to project delivery.
• Accelerate customer adoption through education and engagement.
• Identify use cases for priority AWS adoption and best-practice implementations.
• Develop long-term strategic relationships with key accounts.

Skills

5+ years leading large-scale, tech/eng

2+ years customer-facing work withExec

Transformation project leadership

Cloud services migrations & moderniz

Education

Bachelor's degree in STEM or related field

PMP or SCRUM/Agile/SAFe certification

Job description

Amazon Inc. is seeking a Customer Solutions Manager (CSM) to drive end-to-end cloud migration programs for large enterprise customers in the U.S.

You will lead cross-functional teams, engage with executive stakeholders, and apply change-management disciplines to realize customer value from AWS. You will collaborate with sales, solution architecture, and partners to design cloud journeys, optimize outcomes, and establish governance across complex engagements.