Senior Cloud Technical Advisor - Enterprise AI

Amazon Web Services (AWS); Atlanta (GA); On-site; USD 131,000 - 178,000; Full time

Job summary

Amazon Web Services, Inc. is seeking an Enterprise Support Technical Account Manager (TAM) to serve as the principal technical advisor to large and complex customers, guiding the adoption and optimization of AWS services across compute, storage, databases, analytics, and security.

You will build trusted relationships, translate business needs into technical strategies, coordinate with cross-functional teams, and help customers run reliable, secure cloud environments at scale.

Qualifications

• 3+ years of technical engineering experience.
• Experience with operational parameters and troubleshooting across compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in distributed systems.
• Bachelor's degree

Responsibilities

• Provide advocacy and strategic technical guidance to customers.
• Lead discussions with senior customers on incidents, trade-offs, and risk management.
• Travel up to 10% or more as needed.

Skills

Engineering experience

Troubleshooting

Customer-facing experience

Education

Bachelor's degree

Tools

AWS

Cloud platforms

Job description

Amazon Web Services, Inc. is seeking an Enterprise Support Technical Account Manager (TAM) to serve as the principal technical advisor to large and complex customers, guiding the adoption and optimization of AWS services across compute, storage, databases, analytics, and security.

You will build trusted relationships, translate business needs into technical strategies, coordinate with cross-functional teams, and help customers run reliable, secure cloud environments at scale.