Senior Cloud TAM – Strategy, Advocacy, Flexible Hours

Amazon Inc.; Sunnyvale (CA); Sur place; USD 177 000 - 239 000; Plein temps

Résumé du poste

Amazon Web Services (AWS) is seeking a Senior Technical Account Manager (TAM) to act as the principal technical advisor and voice of the customer for Enterprise Support across a broad range of technology areas. You will craft cloud strategies, guide adoption of AWS services, and partner with customers from startups to Fortune 500s to drive operational excellence.

You will advocate for customers, provide strategic technical guidance, and help teams build scalable, well-architected solutions while

Qualifications

• 5+ years of design/implementation/operations/consulting with distributed applications experience
• 5+ years of technical engineering experience
• Experience in a 24x7 operational services or support environment
• Experience in internal enterprise or external customer‑facing environment as a technical lead
• Experience with AWS services or other cloud offerings
• Understanding of the AWS Well‑Architected Framework pillars and ability to properly apply them to existing or new customer architecture, implementations, and/or solutions

Responsabilités

• As a Senior TAM you will craft and execute technical cloud strategies to drive customers adoption and use of AWS services. Your technical acumen and customer-facing skills will enable you to effectively represent AWS at our customer and drive discussions with senior leadership regarding operational excellence, cloud maturity, support, and risk management.
• You will provide advocacy and strategic technical guidance to plan and build solutions using best practices and proactively keep the customer's AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.
• The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation come join us!

Connaissances

Distributed apps

Technical engineering

Description du poste

Amazon Web Services (AWS) is seeking a Senior Technical Account Manager (TAM) to act as the principal technical advisor and voice of the customer for Enterprise Support across a broad range of technology areas. You will craft cloud strategies, guide adoption of AWS services, and partner with customers from startups to Fortune 500s to drive operational excellence.

You will advocate for customers, provide strategic technical guidance, and help teams build scalable, well-architected solutions while