Senior Cloud TAM — Strategic Technical Advisor

Amazon Web Services (AWS); Seattle (WA); On-site; USD 154,000 - 208,000; Full time

Benefits offered by this job

Health insurance

RSUs

401(k) matching

Job summary

Amazon Web Services, Inc. seeks a Senior Technical Account Manager (TAM) to advise customers on cloud strategy and best practices across Compute, Storage, Database, AI/ML, Networking, and more. You will influence senior leadership and ensure operational excellence, service health, and risk management.

The role emphasizes technical leadership, cross-account advocacy, and a strong customer-first mindset, with travel of 10% or more as needed.

Qualifications

• 5+ years of design/implementation/operations/consulting with distributed applications experience.
• 5+ years of technical engineering experience.
• Experience in a 24x7 operational services or support environment preferred.

Responsibilities

• Craft and execute technical cloud strategies to drive customer adoption of AWS services.
• Represent AWS at customer sites and drive discussions with senior leadership on operational excellence and risk management.
• Provide advocacy and strategic technical guidance to plan and build cloud solutions following AWS Well-Architected Framework.

Skills

Distributed apps

Technical engineering

Customer-facing

Tools

AWS services

Job description

Amazon Web Services, Inc. seeks a Senior Technical Account Manager (TAM) to advise customers on cloud strategy and best practices across Compute, Storage, Database, AI/ML, Networking, and more. You will influence senior leadership and ensure operational excellence, service health, and risk management.

The role emphasizes technical leadership, cross-account advocacy, and a strong customer-first mindset, with travel of 10% or more as needed.