Senior Cloud TAM — Strategic Technical Advisor

Amazon Web Services (AWS)

Santa Clara (CA)

On-site

USD 177,000 - 239,000

Full time

2 days ago

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Job summary

Amazon Web Services, Inc. in Santa Clara is seeking a Technical Account Manager to serve as the principal technical advisor for AWS Enterprise Support customers across Compute, Storage, and databases.

The role involves collaborating with engineers to resolve issues, guiding strategic discussions with senior leaders, and traveling about 10% to engage with customers. As a TAM, you will proactively help customers adopt AWS services and build resilient solutions while representing AWS in the

Qualifications

5+ years of design/implementation/operations/consulting with distributed applications experience.
7+ years of technical engineering experience.
Bachelor’s Degree in Computer Science, Math, or related discipline, and 7+ years of equivalent work experience or 9+ years of related work experience.

Responsibilities

Work with engineers and service teams to see issues through to resolution.
Proactively craft and execute strategies to drive customers' adoption and use of AWS services.
Represent AWS within a customer’s environment and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.