Senior Cloud TAM: Strategic Technical Advisor

Amazon Web Services (AWS)

Denver (CO)

On-site

USD 154,000 - 208,000

Full time

7 hours ago

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Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon Web Services, Inc. is seeking a Technical Account Manager (TAM) to serve as the principal technical advisor and voice of the customer for Enterprise Support customers across diverse industries.

You will work with engineers and service teams to drive adoption of AWS services, craft strategic guidance, and ensure operational health in customer environments. The TAM role emphasizes proactive problem solving, collaboration with senior leaders, and travel of 10% or more.

Qualifications

Bachelor's degree in computer science, IT, math, or equivalent.
Bachelor’s Degree in Computer Science, Math, or related discipline, and 7+ years of equivalent work experience or 9+ years of related work experience.
7+ years of technical engineering experience.

Responsibilities

Provide advocacy and strategic technical guidance to help plan and build solutions using best practices and AWS services.
Drive adoption and use of AWS services and coordinate with engineers and service teams to resolve issues.
Travel 10% or more as needed and represent AWS with senior leadership during incidents and risk discussions.