Senior Cloud TAM — Enterprise Technical Advisor

Amazon; Denver (CO); On-site; USD 154,000 - 208,000; Full time

Job summary

Amazon is seeking a Technical Account Manager (TAM) within AWS Enterprise Support in Denver, CO. The role focuses on serving as a principal technical advisor to enterprise customers, driving adoption of AWS services, and coordinating with engineering teams to resolve complex issues. Travel of about 10% may be required.

You will liaise with senior leaders, shape strategic guidance, and ensure environments stay healthy and resilient while delivering high-value outcomes for diverse industries.

Qualifications

• Bachelor's degree in computer science, IT, math, or equivalent.
• Bachelor’s Degree in CS/Math or related discipline with 7+ years or 9+ years of experience.
• 7+ years of technical engineering experience.

Responsibilities

• Advise and guide customers to adopt AWS services.
• Represent AWS in customer environments and discuss incidents with senior leadership.
• Collaborate with engineers to resolve issues and craft proactive strategies for adoption.

Skills

Technical engineering

Distributed systems

Operational troubleshooting

Education

Bachelor's in computer science, IT, math, or equivalent

Bachelor’s in CS, Math, or related discipline + 7+ yrs or 9+ yrs experience

Tools

AWS services

Distributed systems

Job description

Amazon is seeking a Technical Account Manager (TAM) within AWS Enterprise Support in Denver, CO. The role focuses on serving as a principal technical advisor to enterprise customers, driving adoption of AWS services, and coordinating with engineering teams to resolve complex issues. Travel of about 10% may be required.

You will liaise with senior leaders, shape strategic guidance, and ensure environments stay healthy and resilient while delivering high-value outcomes for diverse industries.