Senior Cloud TAM: Enterprise Tech Advocate

Amazon; Atlanta (GA); On-site; USD 154,000 - 208,000; Full time

Job summary

Amazon AWS Enterprise Support seeks a Senior Technical Account Manager (TAM) to influence Fortune 500 enterprises to gain the best value and service from AWS. You will be the technical leader and voice of the customer, guiding adoption across Compute, Storage, Database, AI/ML, Serverless, and more.

You will craft strategic cloud strategies, advocate for customers, and help maintain operational health, with travel expectations of 10% or more to meet clients and align on requirements.

Qualifications

• 5+ years of design/implementation/operations/consulting with distributed applications experience.
• 5+ years of technical engineering experience.

Responsibilities

• Craft and execute technical cloud strategies to drive customer adoption and use of AWS services; represent AWS at customer meetings and discuss operational excellence, cloud maturity, support, and risk management.
• Provide advocacy and strategic technical guidance to plan and build solutions using best practices; proactively keep customer AWS environments operationally healthy.
• Travel 10% or more as needed; be the technical leader and voice of the customer to AWS product teams.

Skills

Distributed applications

Technical engineering

Job description

Amazon AWS Enterprise Support seeks a Senior Technical Account Manager (TAM) to influence Fortune 500 enterprises to gain the best value and service from AWS. You will be the technical leader and voice of the customer, guiding adoption across Compute, Storage, Database, AI/ML, Serverless, and more.

You will craft strategic cloud strategies, advocate for customers, and help maintain operational health, with travel expectations of 10% or more to meet clients and align on requirements.