Senior Cloud TAM — Enterprise AWS Advisor (Travel 10%)

Amazon Web Services (AWS); Cupertino (CA); On-site; USD 177,000 - 239,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs

AD&D insurance

Flexible Spending Accounts

Job summary

Amazon Web Services, Inc. is seeking a Senior Technical Account Manager (TAM) to be the principal technical advisor and voice of the customer for AWS Enterprise Support.

You will lead strategy to drive adoption of EC2, S3, DynamoDB, RDS, Lambda and more, while coordinating with senior leadership on incidents, trade-offs, and risk management. Based in the United States, this on-site role requires strong customer-facing skills, deep technical acumen, and the ability to travel as needed to support

Qualifications

• 5+ years of design/implementation/operations/consulting with distributed applications experience.
• 5+ years of technical engineering experience.
• Experience in a 24x7 operational services or support environment.
• Experience in internal enterprise or external customer-facing environment as a technical lead.

Responsibilities

• Provide advocacy and strategic technical guidance to plan and build solutions using AWS best practices.
• Act as principal technical advisor and voice of the customer to Enterprise Support customers.
• Drive customer adoption and use of AWS services, including EC2, S3, DynamoDB, RDS, Lambda, CloudFront, IoT, and more.
• Discuss incidents, trade-offs, risk management, and leadership perspectives with customer senior leadership.

Skills

Distributed applications design

Technical engineering experience

Job description

Amazon Web Services, Inc. is seeking a Senior Technical Account Manager (TAM) to be the principal technical advisor and voice of the customer for AWS Enterprise Support.

You will lead strategy to drive adoption of EC2, S3, DynamoDB, RDS, Lambda and more, while coordinating with senior leadership on incidents, trade-offs, and risk management. Based in the United States, this on-site role requires strong customer-facing skills, deep technical acumen, and the ability to travel as needed to support