Senior Cloud Systems Engineer - Remote Production Support

Socket.dev; Topeka (KS); On-site; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group, LLC is seeking a Senior Systems Engineer (Production Support) to provide high-level operational support for complex cloud systems in a remote role. The position emphasizes rapid incident response, documentation, and collaboration with customers and cross-functional teams to maintain system reliability.

Required experience includes 8+ years in production systems, strong Linux/Windows administration, and hands-on expertise with AWS/Azure, scripting, and IaC.

Qualifications

• 8+ years of experience in systems engineering or related field, production environments.
• Experience with AWS/Azure cloud services and cloud-native architectures.
• Strong Linux/Windows administration and scripting for automation.

Responsibilities

• Provide day-to-day operational support for complex cloud systems.
• Diagnose, document, and rapidly resolve outages in production.
• Collaborate with customers and cross-functional teams to ensure system stability.

Skills

AWS/Azure Cloud

Linux/Unix

Windows OS

Python/Bash/PowerShell

Automation tools

IaC (Cloud Formation)

CloudWatch/DynaTrace

CI/CD pipelines

Git/GitHub Actions

Networking/VPN

Education

Bachelor's degree in CS/IT/SE

Tools

Git

GitHub Actions

CodeBuild/CodeDeploy

Job description

Syms Strategic Group, LLC is seeking a Senior Systems Engineer (Production Support) to provide high-level operational support for complex cloud systems in a remote role. The position emphasizes rapid incident response, documentation, and collaboration with customers and cross-functional teams to maintain system reliability.

Required experience includes 8+ years in production systems, strong Linux/Windows administration, and hands-on expertise with AWS/Azure, scripting, and IaC.