Senior Cloud Systems Engineer — Remote Production Support

Socket.dev; Clearwater (FL); On-site; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group is seeking a Senior Systems Engineer (Production Support) to deliver day-to-day operational support for complex cloud systems in a remote US-based role.

The role requires strong expertise in AWS/Azure, Linux/Windows admin, scripting, and IaC, with a focus on reliability, Security clearance (Public Trust), and collaboration with cross-functional teams to maintain system stability.

Qualifications

• 8+ years in systems engineering or related field, especially production environments.
• Experience with AWS and/or Azure cloud services and monitoring.
• Proficient in Linux/Unix and Windows system administration.
• Experience with automation and configuration management tools.
• Familiarity with CI/CD pipelines and IaC practices.

Responsibilities

• Provide high-level operational support for complex cloud systems.
• Diagnose outages, implement workarounds, and restore services.
• Document problems and communicate status to users and management.
• Collaborate with development, operations, and security teams.
• Ensure compliance with VA standards and security policies.

Skills

AWS/Azure Cloud

Linux/Windows Administration

Python scripting

CI/CD & IaC

Education

Bachelor’s degree in Computer Science or related field

Tools

Git

GitHub Actions

CodeBuild/CodeDeploy

CloudFormation

Puppet/Ansible/SaltStack

Job description

Syms Strategic Group is seeking a Senior Systems Engineer (Production Support) to deliver day-to-day operational support for complex cloud systems in a remote US-based role.

The role requires strong expertise in AWS/Azure, Linux/Windows admin, scripting, and IaC, with a focus on reliability, Security clearance (Public Trust), and collaboration with cross-functional teams to maintain system stability.