Senior Cloud Strategy & Accounts Leader

Cloud Software Group, LLC; Tennessee; On-site; USD 152,000 - 228,000; Full time

Job summary

Cloud Software Group is seeking a Principal Account Technology Strategist to lead strategic technical engagement with customers' business and IT decision-makers. You will develop a technology roadmap, identify value opportunities, and drive adoption across multi-product solutions to support large-scale outcomes.

You will partner with Sales, Customer Success, and product teams to align technology with business goals, mentor teammates, and present to executives to accelerate growth and retention.

Qualifications

• Bachelor's degree or equivalent experience is required.
• 10+ years of technical customer service experience in high-tech environments with a record of driving adoption.
• Ability to travel to customer sites, corporate offices, and events.
• The following certifications are beneficial but not required.
• Updated security certifications are a plus.

Responsibilities

• Develop strategic partnerships and build trusted relationships with customers and senior stakeholders.
• Fully integrate with customers and maintain essential relationships through regular communication.
• Provide technical thought leadership and articulate industry trends to inform decisions.
• Conduct product demonstrations remotely or at customer locations to drive adoption.
• Own or collaborate on go-to-market strategies and influence sales opportunities.
• Mentor and lead other ATS professionals and collaborate across teams.

Skills

Executive communication

Strategic partnerships

Technical thought leadership

Customer engagement

Sales collaboration

Mentoring ATS professionals

Education

Bachelor's degree or equivalent experience

Tools

CCE-V

Azure Administrator

Azure Solutions Architect

AWS Cloud Practitioner

Google Associate Cloud Engineer

Job description

Cloud Software Group is seeking a Principal Account Technology Strategist to lead strategic technical engagement with customers' business and IT decision-makers. You will develop a technology roadmap, identify value opportunities, and drive adoption across multi-product solutions to support large-scale outcomes.

You will partner with Sales, Customer Success, and product teams to align technology with business goals, mentor teammates, and present to executives to accelerate growth and retention.