Senior Director, Enterprise Tech Strategy & Accounts

Cloud Software Group, LLC; Florida; Hybrid; USD 180,000 - 240,000; Full time

Job summary

Cloud Software Group (CSG) is seeking an Account Technology Strategist Senior Director to lead a team across a designated territory. You will guide the end-to-end customer journey and align GTM strategy with technical resources to support annual sales plans.

You will build trusted executive relationships, coach teams, and drive modernization, adoption, and ARR growth while ensuring strong collaboration with sales and technical sales functions.

Qualifications

• Bachelor's degree or equivalent experience required.
• 7+ years of Sales Engineering Management with a track record of growth.
• Experience managing teams in a pre-sales environment; ability to travel.

Responsibilities

• Lead and develop the ATS team within the territory to drive results.
• Build trusted relationships with customer executives and IT decision makers.
• Coach on architecture, design, and deployment of secure enterprise solutions.
• Partner with Sales leadership to align go-to-market with technical execution.
• Ensure customer health, modernization, adoption, and retention outputs drive ARR growth.
• Maintain evergreen account insights in CRM and enable cross-functional collaboration.

Skills

DaaS/VDI

Applications

Enterprise Browser

Enterprise Mobility

Networking

Enterprise Security

Data Management

Data Analytics

Business Processes

C-level Negotiation

Communications Skills

Sales Leadership

Education

Bachelor's degree or equivalent experience

Tools

CCE-V

CC-VAD-CC

CC-VAD-MA

CC-VAD-AWS

Azure Administrator

Azure Solutions Architect

AWS Certified Cloud Practitioner

Google Associate Cloud Engineer

Security Certifications

Job description

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  Position Summary

  
  

  More than 100 million users around the globe rely on Cloud Software Group (CSG) to help them adapt, transform, and meet the challenges facing every modern enterprise across private, public,managedand sovereign cloud environments. We enable our customers to evolve,competeandsucceedleveragingour software franchises for and across data, automation,insightand collaboration.

  
  
  

  The Account Technology Strategist (ATS) Senior Directoris responsible forleading a team of ATS' within a designated area or territory.The ATS role is both a leader and trusted advisor, guiding theend to endcustomer journey andis responsible forstrategic technical engagement with our customers' business and IT decision makers.Reporting to the SVP of Customer Success, the ATS Senior Director roleis responsible foraligning go-to-market strategy with activities and resources to technically support the annual sales plan.The role willbe responsible forensuring that thecustomerhealth, modernization, adoption and retention outputs continual and sustainable ARR growth in the area or territory.

  
  
  

  Primary Duties/Responsibilities

  
  

  • Leads by example for the ATS team,demonstratingthe values, activities, behaviorswhich exemplify an ideal ATS.

  
  

  • Work with individual team members on personal development plans and challenge them to grow in their careers.

  
  

  • Monitorteam'sperformance and drive individual results.

  
  

  • Understands Enterprise customer use-cases and canidentifybusiness drivers

  
  

  • Coaches the team to architect, design, build, and deploy secure enterprise solutions for customers mapped to use-cases and business requirements.

  
  

  • Develop strategic partnerships and build trusted relationships with customers, technicalstakeholdersand decision makers

  
  

  • Provide technical thought leadership and insights of CSGproducts, industrytrendsand their relevance to our customers

  
  

  • Assistwith overcoming technical and competitive objections and accelerates the technical evaluationcomponentof the sales cycle

  
  

  • Accountable for driving the progress of Technical Sales Plays within their assigned territory

  
  

  • Ensures their teams' Account insight is evergreen in Citrix CRM systems and meets expectations that have been set.

  
  

  • Partners with the aligned Sales leadership to ensure tight collaboration between the sales and technical sales functions for outstanding results

  
  
  
  
  
  
  

  Experience/Skills

  
  

  • Understanding ofCSG's competitive domain and technologies.

  
  

  • Broad understanding of the following:

  
  

  • DaaS / VDI

  
  

  • Applications

  
  

  • Enterprise Browser

  
  

  • Enterprise Mobility Management

  
  

  • Networking

  
  

  • Enterprise Security

  
  

  • Data Management

  
  

  • Data Analytics

  
  

  • Strong understanding of business processes and their implementation into enterprise applications

  
  

  • Analytical and negotiation skills, particularly at the C-level

  
  

  • Ability to work independently and ina strong teamenvironment, and to deliver on detail as well as strategy

  
  

  • Excellent oral and written communications skills, as well as excellent presentation skills

  
  

  • Possessesa high levelof specialized sales and product solution knowledge

  
  
  

  Requirements (Education, Certification, Training, and Experience)

  
  

  • Bachelor's degree or equivalent experiencerequired

  
  
  
  
  
  

  • 7+ years of Sales Engineering Management, or equivalent, with a consistenttrack recordof successful sales growth and development.

  
  

  • Significant experienceof direct or indirect management with extensive experience managing teams in apresalesenvironment

  
  

  • Ability to travel within assigned territory

  
  

  • Ability to work in and successfully navigate complex and matrixed organizations

  
  

  • The following certifications are beneficial but notrequired

  
  

  • Citrix Certified Expert Virtualization (CCE-V), Citrix Certified Professional - Virtualization, Citrix Virtual Apps and Desktops Service on Citrix Cloud Certified (CC-VAD-CC), Citrix Virtual Apps and Desktops Service Integration with Microsoft Azure Certified (CC-VAD-MA) or Virtual Apps and Desktops Service Integration with Amazon Web Services Certified (CC-VAD-AWS)

  
  

  • Microsoft Certified Azure Administrator, or Azure Solutions Architect

  
  

  • AWS Certified Cloud Practitioner

  
  

  • Google Associate Cloud Engineer

  
  

  • Updated Security Certifications

  
  
  

  Physical Demands / Work Environment

  
  

  • Ability to travel approximately 50% of the time

  
  
  
  

About Us:

Cloud Software Group is one of the world's largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done - from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.