Senior Cloud Solutions Manager – Customer Adoption

Amazon Inc.; Austin (TX); Hybrid; USD 154,000 - 208,000; Full time

Job summary

Amazon Web Services, Inc. is seeking a Sr. Customer Solutions Manager to drive large-scale cloud adoption and transformational programs for strategic customers.

You’ll lead cross-functional teams, align executives, and guide migrations to accelerate value realization on AWS. You will balance technical depth with business strategy, partnering with Sales, Product, and Engineering to craft customer-centric roadmaps and measurable outcomes.

Qualifications

• 7+ years of leading large-scale, technical or engineering programs.
• Experience engaging with customer executives, technologists or partners to solve business problems with advanced technologies.
• Experience leading cross-functional transformation initiatives.

Responsibilities

• Drive adoption of AWS through structured program management and stakeholder alignment.
• Lead cloud transformation journeys, customer value realization, and migrations at scale.
• Collaborate with sales, product and engineering teams to deliver outcomes for customers.

Skills

Leadership

Program management

Customer-facing

Transformation

Cross-functional collaboration

Education

Bachelor's degree in science, technology, engineering, math, business or equivalent

Job description

Amazon Web Services, Inc. is seeking a Sr. Customer Solutions Manager to drive large-scale cloud adoption and transformational programs for strategic customers.

You’ll lead cross-functional teams, align executives, and guide migrations to accelerate value realization on AWS. You will balance technical depth with business strategy, partnering with Sales, Product, and Engineering to craft customer-centric roadmaps and measurable outcomes.