Senior Cloud Solutions Leader — Driving Customer Success

Amazon; Virginia (MN); On-site; USD 169,000 - 228,600; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Customer Solutions Manager (CSM) to enhance customer engagement and drive adoption of AWS cloud solutions in Virginia, Minnesota. The ideal candidate will have over 7 years of experience in leading technical programs and engaging with customers at all organizational levels.

With a focus on building strategic relationships and optimizing outcomes, CSMs will collaborate with various teams to facilitate customer success. Amazon offers a competitive salary along with comprehensive benefits including health insurance and paid time off.

Qualifications

• 7+ years leading large-scale technical or engineering programs.
• 4+ years in customer-facing roles engaging with executives.
• Experience with AWS services or other cloud offerings.

Responsibilities

• Demonstrate excellent customer engagement skills.
• Assist in developing long-term strategic relationships.
• Manage time efficiently and meet personal goals.

Skills

Customer engagement skills

Change management

Problem solving

Technical program leadership

Cloud services implementation

Education

Bachelor’s degree in Science, Technology, Engineering, Math, or related field

Job description

Amazon is seeking a Customer Solutions Manager (CSM) to enhance customer engagement and drive adoption of AWS cloud solutions in Virginia, Minnesota. The ideal candidate will have over 7 years of experience in leading technical programs and engaging with customers at all organizational levels.

With a focus on building strategic relationships and optimizing outcomes, CSMs will collaborate with various teams to facilitate customer success. Amazon offers a competitive salary along with comprehensive benefits including health insurance and paid time off.