Senior Cloud Advisory TAM — Enterprise Support

Amazon Web Services (AWS); Austin (TX); On-site; USD 154,000 - 208,000; Full time

Benefits offered by this job

Health insurance

RSUs (restricted stock units)

401(k) matching

Paid time off

Job summary

Amazon Web Services, Inc. seeks a Technical Account Manager (TAM) within AWS Enterprise Support in Austin, TX. You will serve as the principal technical advisor, helping customers plan and build solutions across AWS services while working with engineers to resolve issues.

You will drive proactive adoption strategies, maintain operational health, and travel as needed to client environments, including large enterprises and startups alike.

Qualifications

• Bachelor's degree in computer science, IT, math, or equivalent.
• 7+ years of technical engineering experience.

Responsibilities

• Advise customers on adopting and using AWS services to solve business challenges.
• Collaborate with engineers and service teams to drive incidents to resolution.
• Communicate effectively with senior leadership on risks, trade-offs, and operational health.

Skills

Communication skills

Leadership experience

Education

Bachelor's degree in computer science, IT, math, or equivalent

7+ years of technical engineering experience

Tools

AWS services

Job description

Amazon Web Services, Inc. seeks a Technical Account Manager (TAM) within AWS Enterprise Support in Austin, TX. You will serve as the principal technical advisor, helping customers plan and build solutions across AWS services while working with engineers to resolve issues.

You will drive proactive adoption strategies, maintain operational health, and travel as needed to client environments, including large enterprises and startups alike.