Senior Clinical Practice Coordinator

massgeneralbrigham; Boston (MA); On-site; USD 40,000 - 58,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

403(b) retirement plan

Tuition reimbursement

Discounted MBTA pass

Job summary

Mass General Brigham in Boston is seeking a Clinical Practice Administrative professional to support scheduling, registration, billing, and daily operations in a busy clinic.

You will coordinate patient appointments, handle routine clerical tasks, process billing forms, and serve as a Super User for scheduling and billing systems while guiding staff and ensuring a patient-friendly experience.

Qualifications

• High school diploma or equivalent required; experience cannot substitute.
• Three to five years of office experience.
• Advanced proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.
• Strong organization and communication skills; ability to manage multiple priorities.

Responsibilities

• Coordinate patient appointments and manage scheduling records.
• Complete routine administrative and clerical work for a clinical service.
• Process patient billing forms and accept co-payments as needed.
• Handle messages regarding prior authorizations, provider questions, prescriptions, and test results.
• Serve as Super User for scheduling, registration, and billing systems and train colleagues.
• Perform advanced scheduling tasks such as surgical scheduling and schedule changes.
• Provide guidance to Office and Practice Assistants and help oversee daily staff activities.

Skills

Office administration

Scheduling systems

Billing

Communication

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Mass General Brigham in Boston is seeking a Clinical Practice Administrative professional to support scheduling, registration, billing, and daily operations in a busy clinic.

You will coordinate patient appointments, handle routine clerical tasks, process billing forms, and serve as a Super User for scheduling and billing systems while guiding staff and ensuring a patient-friendly experience.