Clinical Practice Coordinator

Mass General Brigham; Malden (MA); On-site; USD 40,000 - 52,000; Full time

Job summary

Mass General Brigham is seeking an Administrative Specialist to support clinical service operations. The role involves scheduling, patient check-in/check-out, handling calls, and processing billing forms under general supervision.

The ideal candidate has a High School Diploma, strong Office Suite skills, and excellent organizational ability to manage multiple tasks in a busy clinical setting.

Qualifications

• Education: High School Diploma or equivalent required.
• CMAA certification preferred; office experience 2-3 years.
• Proficiency with Office Suite and ability to manage routine tasks.
• Strong communication, time management, and organizational skills.

Responsibilities

• Perform administrative and clerical duties for clinical services.
• Schedule patient appointments and manage appointment records.
• Greet patients and assist with check-in/check-out.
• Handle calls, routine inquiries, and routing of messages.
• Process billing forms and scan documents to patient records.
• Serve as Super User for scheduling, registration and billing systems.
• Provide training and support to others in these areas.

Skills

Office Suite

Phone etiquette

Time management

Multitasking

Written communication

Education

High School Diploma

CMAA Certification preferred

Tools

Scheduling systems

Registration systems

Billing systems

Job description

Mass General Brigham is seeking an Administrative Specialist to support clinical service operations. The role involves scheduling, patient check-in/check-out, handling calls, and processing billing forms under general supervision.

The ideal candidate has a High School Diploma, strong Office Suite skills, and excellent organizational ability to manage multiple tasks in a busy clinical setting.