Senior Clinical Admin Coordinator - Rehab Services

MelroseWakefield Healthcare; Wakefield (MA); In loco; USD 28.000 - 35.000; Tempo pieno

Descrizione del lavoro

Tufts Medicine is seeking an experienced administrative Team Leader to support a practice with coordinating administrative staff and ensuring smooth operations. You will assist the Practice Manager, oversee referral workflows, staffing plans, and compliance, while actively improving revenue cycle processes and patient experiences.

The role requires 3+ years in customer support (healthcare preferred) or 5+ years in healthcare settings, excellent communication, confidentiality, and the ability to

Competenze

• Associate’s degree AND Three (3) years of experience supporting customers
• High school diploma or equivalent AND Five (5) years of experience supporting customers with at least two (2) years of experience in a healthcare setting
• Five (5) years of experience in a healthcare setting, including staffing and scheduling
• Bilingual

Mansioni

• Manages the referral process for the practice to ensure effective coordination of care
• Assists in developing coverage plans and arranging staffing
• Coordinates training, assignment, and set-up of new staff: processing network request forms, passwords, and informing Practice Manager of any need for equipment ordering/set-up
• Takes a lead role in template creation and changes related to this position and identifies opportunity to improve productivity/efficiency
• Identifies and participates in performance improvement and other special projects
• Assists in assuring regulatory compliance and completes rounds of the work area to assess improvement needs
• Manages copay collection logs and organizes daily deposits for Practice Manager
• Manages inventory of supplies related to front desk, exam rooms, and team rooms and notifies Practice Manager when to place orders
• Holds practice coordinator meetings to assign tasks dependent on the needs of the practice

Descrizione del lavoro

Tufts Medicine is seeking an experienced administrative Team Leader to support a practice with coordinating administrative staff and ensuring smooth operations. You will assist the Practice Manager, oversee referral workflows, staffing plans, and compliance, while actively improving revenue cycle processes and patient experiences.

The role requires 3+ years in customer support (healthcare preferred) or 5+ years in healthcare settings, excellent communication, confidentiality, and the ability to