Pediatric Clinic Administrative Coordinator

Tufts Medical Center, Inc.; Boston (MA); On-site; USD 26,000 - 33,000; Full time

Job summary

Tufts Medicine is seeking an administrative support role focused on assisting clinical operations and revenue cycle processes. The position involves patient interactions, appointment scheduling, and handling essential clerical tasks within a hospital-based clinic environment.

The role emphasizes coordinating workflows, maintaining records, and providing high-quality customer service to patients and providers in a fast-paced setting.

Qualifications

• High School diploma or equivalent.
• Two years of experience supporting customers.
• Bilingual.

Responsibilities

• Schedules patient appointments and coordinates testing and labs.
• Answers phones and triages calls.
• Greets patients and verifies demographics and insurance.
• Performs revenue cycle tasks including registration and referrals.
• Collects copayments and handles billing entries.
• Maintains medical records and loads data into EMR.
• Supports billing reconciliation.
• Provides general office tasks and supplies management.
• Supports department physicians and participates in improvement projects.

Skills

Customer support

Communication skills

Bilingual

Education

High School diploma or equivalent

Tools

Microsoft Office

Scheduling software

Job description

Tufts Medicine is seeking an administrative support role focused on assisting clinical operations and revenue cycle processes. The position involves patient interactions, appointment scheduling, and handling essential clerical tasks within a hospital-based clinic environment.

The role emphasizes coordinating workflows, maintaining records, and providing high-quality customer service to patients and providers in a fast-paced setting.