Healthcare Operations & Admin Coordinator

Tufts Medical Center, Inc.; Boston (MA); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Total Rewards package

Competitive pay

Job summary

Tufts Medical Center, Inc. in Boston seeks an administrative role providing coordination, reporting, and day-to-day support for the program. The position focuses on organizing resources and facilitating communications to meet short- and long-term goals of the department.

The role requires at least 2 years of administrative experience; preferred candidates have 5 years in healthcare settings and may be bilingual. Strong computer, budgeting, and scheduling skills are essential for success.

Qualifications

• Minimum of 2 years administrativ e experience.
• Preferred: 5 years administrative experience in healthcare setting.
• Bilingual ability is a plus.

Responsibilities

• Collaborates with leadership to improve service outcomes.
• Oversees daily functions: budget, payroll, staffing, scheduling, front desk, revenue capture.
• Manages clerical tasks: timesheets, supplies, mail, billing, and print/dissemination of program materials.
• Develops workflow processes with clinical and administrative teams.
• Plans staffing based on volume and needs to ensure uninterrupted patient care.
• Collects and analyzes data to inform decisions.
• Facilitates internal and external communications and updates stakeholders.
• Conducts meetings to discuss policies and provide updates.
• Ensures compliance with regulatory standards (ACR/JCAHO/ACOS).
• Participates in Quality Improvement and accreditation activities.
• Assists with orientation and interview processes.

Skills

Computer literacy

Customer service

Interpersonal skills

Business skills

Analytical thinking

Organizational skills

Prioritization

Flexibility

Education

High school diploma or equivalent

Tools

Word processing

Spreadsheets

Learning new applications

Job description

Tufts Medical Center, Inc. in Boston seeks an administrative role providing coordination, reporting, and day-to-day support for the program. The position focuses on organizing resources and facilitating communications to meet short- and long-term goals of the department.

The role requires at least 2 years of administrative experience; preferred candidates have 5 years in healthcare settings and may be bilingual. Strong computer, budgeting, and scheduling skills are essential for success.