Senior Clinic Admin Specialist — Scheduling & Billing

1200 The General Hospital Corporation; Boston (MA); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Tuition reimbursement

Paid time off

MBTA transit discounts

401(k) / retirement plan options

Employee discounts

Job summary

Mass General Brigham in Boston seeks a Senior Clinic/Practice Assistant to ensure the smooth operation of a busy clinical practice in a non-patient-care capacity. You will combine administrative expertise, strong customer service, and day-to-day team support to create a welcoming experience for patients and colleagues.

The role requires 3–5 years of office experience, a high school diploma, and bilingual Spanish.

Qualifications

• High school diploma or equivalent required; experience cannot substitute.
• 3–5 years of office experience required.
• Bilingual Spanish required.
• Advanced MS Outlook, Word, Excel, PowerPoint skills; strong office knowledge.
• Clear written/verbal communication, sound judgment and calm handling of issues.
• Strong organization, time management, proofreading and ability to multi-task.

Responsibilities

• Coordinate appointments, respond to routine inquiries, support patient check-in/out.
• Process billing forms, scan documents into patient record, collect co-pays.
• Serve as Super User for scheduling, registration, and billing; train staff.
• Handle advanced scheduling including surgical scheduling and changes.
• Provide guidance to Office/Practice Assistants and help manage daily staff.
• Screen and route messages on prior authorizations, prescriptions, test results.

Skills

Bilingual Spanish

Clear written and verbal communication

Strong organization and time mgmt

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Mass General Brigham in Boston seeks a Senior Clinic/Practice Assistant to ensure the smooth operation of a busy clinical practice in a non-patient-care capacity. You will combine administrative expertise, strong customer service, and day-to-day team support to create a welcoming experience for patients and colleagues.

The role requires 3–5 years of office experience, a high school diploma, and bilingual Spanish.