Senior Clinic & Practice Coordinator - Hybrid

2200 The Brigham and Women's Hospital, Inc.; Boston (MA); Hybrid; USD 23,000 - 39,000; Full time

Job summary

Mass General Brigham in the Boston area seeks an Administrative Assistant to support clinical service operations, blending administrative duties with light clinical tasks under supervision. You will handle scheduling, check-in/out, billing, and act as a Super User for scheduling and billing systems.

The role requires a High School Diploma or equivalent and 3–5 years of office experience, with strong MS Office and communication skills. This is a hybrid position with comprehensive benefits.

Qualifications

• High School Diploma or equivalent is required.
• Office experience 3–5 years is required.
• Strong technology and MS Office skills (Outlook/Word/Excel/PowerPoint).
• Ability to manage multiple tasks and time effectively.
• Excellent written and verbal communication abilities.

Responsibilities

• Perform routine administrative and clerical duties in a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Assist callers with routine inquiries and schedule appointments.
• Process patient billing forms and scan documents to patient medical records/LMR.
• Act as Super User for scheduling, registration, and billing systems and train others.

Skills

MS Office

Time management

Communication skills

Written communication

Organizational skills

Phone etiquette

Education

High School Diploma

Tools

Outlook

Word

Excel

PowerPoint

Scheduling system

Billing system

Job description

Mass General Brigham in the Boston area seeks an Administrative Assistant to support clinical service operations, blending administrative duties with light clinical tasks under supervision. You will handle scheduling, check-in/out, billing, and act as a Super User for scheduling and billing systems.

The role requires a High School Diploma or equivalent and 3–5 years of office experience, with strong MS Office and communication skills. This is a hybrid position with comprehensive benefits.