Senior Client Success & Relations Manager

MGA Homecare; San Antonio (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

MGA Homecare is seeking a Client Service Manager to oversee client communications and service progress in a healthcare setting. You will coordinate with nurses and families, ensuring timely updates and strong relationships.

The role requires strong leadership, 3+ years in customer service, and the ability to manage scheduling and deployments. Join MGA Homecare to support patients and families with compassionate, professional service.

Qualifications

• Bachelor’s degree in business or related field preferred.
• 3+ years’ experience in customer service.
• 1+ years’ management experience preferred.
• Proven ability to utilize the Salesforce contact platform.

Responsibilities

• Provide regular updates to clients on progress of service projects.
• Develop open channels of communication with each client.
• Serve as the reliable point of contact for customers.
• Maintain close relationships with families through phone and face-to-face contact.

Skills

Communication skills

Customer service

Deadline oriented

Management

Education

Bachelor’s degree in business or related field

Tools

Salesforce

Job description

MGA Homecare is seeking a Client Service Manager to oversee client communications and service progress in a healthcare setting. You will coordinate with nurses and families, ensuring timely updates and strong relationships.

The role requires strong leadership, 3+ years in customer service, and the ability to manage scheduling and deployments. Join MGA Homecare to support patients and families with compassionate, professional service.