Director of Operations

MGA Home Healthcare North Carolina LLC; West Virginia; Vor Ort; USD 120.000 - 150.000; Vollzeit

Zusammenfassung

MGA Home Healthcare North Carolina LLC is seeking a Director of Operations to lead operations across MGA sites nationwide. The role directs people, monitors processes, and ensures contractual obligations are met while aligning with MGA strategies and client expectations.

The position requires strong leadership, budgeting and forecasting skills, and the ability to drive clinical quality improvements through collaboration with site managers and regional teams.

Qualifikationen

• 3+ years in operations/project management.
• Demonstrated leadership on major projects/initiatives.
• Delegates responsibilities effectively.
• Excellent computer skills and proficient in Microsoft Office and Google Apps.
• Excellent communication and interpersonal skills both verbal and written.
• Detail oriented and highly organized.
• Comfortable taking initiative with general direction.
• Excels at operating in a fast pace, community environment.

Aufgaben

• Oversee multiple MGA sites nationwide and implement MGA strategies.
• Direct people and monitor processes and programs across sites to meet goals and client expectations.
• Collaborate with site managers and regional teams to implement business and clinical quality improvements.
• Track budgeting, forecasting, and financial reporting for assigned sites; review and act on variances.
• Provide insights behind the numbers and drive regional financial performance improvements.
• Represent MGA professionally in company and community settings.

Kenntnisse

Leadership

Project management

Budgeting

Forecasting

Communication

Team management

Microsoft Office

Google Apps

Detail oriented

Initiative

Tools

Microsoft Office

Google Apps

Jobbeschreibung

Director of Operations

Job Overview

Responsible for multiple MGA sites nationwide. Implements MGA strategies and ensures company goals and objectives are achieved in assigned sites. Directs people and monitors processes and programs across sites to achieve expected outcomes and contractual obligations and meet or exceed client expectations. Facilitates client understanding of connections between MGA strategic priorities and client needs and expectations. Communicates client feedback. Shares client feedback and companywide lessons learned regarding client relations with direct reports. Collaborates with site managers, regional team members and MGA colleagues at all levels and from all areas/disciplines to implement and monitor business process and clinical quality improvement initiatives across assigned sites. Tracks, monitors, and communicates key regional planning, budgeting, and forecasting activities. Assists and reviews the work of others on tasks associated with these activities. Reviews and analyzes budget and financial reports for assigned sites and takes corrective action as needed. Provides insight “behind the numbers.” Solves planning, budgeting, and forecasting problems/issues related to assigned sites. Proactively identifies and communicates potential financial issues/risks and drives improvements in regional financial performance. Identifies financial process and reporting inefficiencies and suggests improvements. Supports and executes the mission, ethics, and goals of the company effectively. Represents themselves in a positive and professional manner in the company and community. Adheres to dress code with a clean and neat professional appearance. Reports on time and as scheduled to complete work within designated time. Adhere to all company policies and procedures outlined in Employee Handbook, Employee Agreement, or communicated from executive team.

Requirements

3+ years in operations/project management position Demonstrated leadership and vision in managing major projects/initiatives Delegates responsibilities effectively Excellent computer skills and proficient in Microsoft Office and Google Apps 1+ years’ experience with bookkeeping Excellent communication and interpersonal skills both verbal and written Detail oriented and highly organized Comfortable taking initiative with general direction Excels at operating in a fast pace, community environment Excellent people manager, open to direction and commitment to get the job done Fits the MGA culture (disciplined, adaptable, supportive, creative) #IND123

Additional Job Description Information

EEO Statement: MGA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law.

Meaningful Relationships Built with Care THE MGA HOMECARE APPROACH We continually strive to provide quality homecare that is tailored to your individual medical circumstances. That’s why our qualified staff of Registered Nurses (RN), Licensed Practical Nurses (LPN), Licensed Vocational Nurses (LVN), Certified Nursing Assistant (CNA), Licensed Health Aide (LHA), Attendant Care, Home Health Aide (HHA), and Occupational Therapist (OT), Occupational Therapy Assistants (OTA), Physical Therapists (PT), Physical Therapy Assistants (PTA), Speech-Language Pathologists (SLP) are given the training and resources they need to handle every home healthcare situation with professionalism and care. We strive to create a truly special experience for you and your loved one. To do so, we emphasize developing unique bonds between the patient and healthcare professional. Our Nurses, Therapists, and Caregivers are highly skilled, responsible, and willing to go the extra mile to establish trust and build meaningful relationships. We want you to feel like you are facing your medical challenges with a personal, caring partner right by your side. Home healthcare jobs are not just about nursing and therapy. They are about becoming an integral part of the family day after day and helping those who need it most.