Senior Client Success Manager (Remote, High Ownership)

Hire Overseas; Clifton (TX); A distancia; USD 60.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off

Holidays

100% remote

Bi-monthly USD payroll

Descripción de la vacante

Hire Overseas is seeking an Internal Customer Success Manager to own existing client relationships after the sale, coordinating placements and ensuring high client satisfaction from a fully remote team.

You will engage with co-founders, manage check‑ins, vet candidates, and drive repeat business and referrals while working US business hours. This role offers ownership and growth within a fast-growing offshore staffing platform.

Formación

• Experience in customer success, account management, staffing or recruiting.
• Strong written communication and client relationship ownership.
• Self-motivated with the ability to work independently in a remote setup.

Responsabilidades

• Be the primary point of contact for existing clients after the sale.
• Join kickoff and check‑in calls and own the client relationship through every stage.
• Coordinate candidate vetting, interviews, feedback, and placements.
• Spot issues, respond quickly, and drive client satisfaction to repeat business.

Conocimientos

Critical thinking

Ownership mindset

Customer success

Account management

Staffing

Recruiting

Written communication

Responsive

Proactive

Descripción del empleo

Hire Overseas is seeking an Internal Customer Success Manager to own existing client relationships after the sale, coordinating placements and ensuring high client satisfaction from a fully remote team.

You will engage with co-founders, manage check‑ins, vet candidates, and drive repeat business and referrals while working US business hours. This role offers ownership and growth within a fast-growing offshore staffing platform.