Senior Client Success Leader for SaaS & Storage

Storable

Austin (TX)

Remoto

USD 120.000 - 140.000

Tempo pieno

7 giorni fa

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Vantaggi offerti da questo lavoro

Generous health coverage

401(k) match

Home data stipend

Paid parental leave

Descrizione del lavoro

Storable is seeking a Senior Client Success Manager to drive adoption, retention, and satisfaction across key storage clients. You will collaborate on onboarding, configure accounts, and translate business needs into actionable product improvements.

Requirements include 7+ years in client success or related roles, with SaaS implementations and strong presentation skills. This is a fully distributed role with travel as needed and a generous bonus potential.

Competenze

Excellent presentation and demo delivery skills.
Strong ability to translate business problems into technical solutions.
Proven client empathy and relationship-building capabilities.
Experience translating client needs into actionable strategies.
Deep understanding of SaaS implementations and operational improvements.

Mansioni

Manage relationships with key Clients to drive adoption, renewals, and satisfaction.
Collaborate on onboarding plans and configure client accounts with accuracy.
Strategize with clients to align with business goals and outcomes.
Translate client feedback into actionable product requirements with internal teams.
Lead client business review meetings and communicate health and risks.