Senior Client Strategy Lead, Life Sciences SaaS

Veeva Systems; Philadelphia (Philadelphia County); Hybrid; USD 115,000 - 175,000; Full time

Benefits offered by this job

Medical, dental, vision, basic life

Flexible PTO

Retirement programs

1% charitable giving program

Job summary

Veeva Systems, Ostro within Veeva, seeks a Client Services expert to own key client relationships and drive innovative strategies that maximize ROI across pharma accounts.

You will translate client needs into actionable plans, collaborate with cross-functional teams, and steer large-scale deployments with enterprise budgets and tight timelines to ensure long-term growth. Travel is required quarterly; company offers flexible work options.

Qualifications

• 7+ years of digital marketing strategy and account management experience in a healthcare/pharma agency setting.

Responsibilities

• Deeply understand clients' market landscapes to proactively drive continuous value, account retention, and contract renewals.
• Champion client needs internally, influencing the Veeva Ostro product roadmap, while overseeing large-scale execution with enterprise budgets and tight deadlines to maximize client ROI.

Skills

Digital marketing strategy

Account management

Digital analytics

Enterprise books of business

Travel ability

Job description

Veeva Systems, Ostro within Veeva, seeks a Client Services expert to own key client relationships and drive innovative strategies that maximize ROI across pharma accounts.

You will translate client needs into actionable plans, collaborate with cross-functional teams, and steer large-scale deployments with enterprise budgets and tight timelines to ensure long-term growth. Travel is required quarterly; company offers flexible work options.